Immigration, Refugees and Citizenship Canada (IRCC) has launched a landmark initiative that will drastically cut the time taken to process immigration and visa applications. The initiative forms part of the department’s strategy to increase efficiency while trying to tackle the long standing increasing back-logs of cases which have featured high in the list of persistent challenges faced by the department in recent years.
The New Approach
IRCC’s approach now is increasingly technology enabled along with upgraded workflow processes. Primarily one of these innovations is the use of artificial intelligence (AI) applications to more effective triage of applications and routine task performance. The AI will empower officers through prioritization of applications, flagging of incomplete submissions, and identification of cases requiring critical attention.
IRCC shall adopt automated systems of document verification, minimizing the time humans spend checking for individual documents. This is aimed at an expedited decision-making process and reducing time consumption but also enhancing accuracy and consistency of decisions making.
Key Features of the Initiative
- Digital-First Strategy: All new applications shall be processed into a digital platform to ensure submission is faster-as well as tracking.
- AI-Powered Triage: All applications will be grouped into easy and complex matters so they will be resolved faster.
- Resource Allocation: Putting more resources in demand streams like family reunification and skilled worker programs.
- Transparency Features: Applicants will now receive real-time updates on their application status. No guessing.
Expected Impact
The new system is expected to
- speedily process selected streams within a 50% reduction in time.
- Clear the backlog with record applications pending since the COVID-19.
- Enrich the applicant experience by providing timelines and improved communication.
Stakeholder Reactions
This announcement has not been received with wild excitement but cautious optimism by immigration consultants and applicants alike. While many have congratulated the ministry for such wise moves towards technology and efficiency, some of these doubting Thomas people have voiced their concern on the use of AI in decision-making. IRCC has reassured all stakeholders that AI does not replace human officers in making final decisions but will assist in administration only.
Conclusion
Every single one of the IRCC’s moves is collated as part of a larger government plan to modernize public services. The department has again pledged to continue reviewing and updating the system for purposes of its adaptation to the changing needs and new emerging challenges. Applicants are advised to keep monitoring the official IRCC channels for information and utilize the updated digital tools for a smoother application process.
It promises to be a very good shift to a more efficient, transparent, and applicant-friendly immigration system in Canada.
